“Sediado na Gran Via, 65 em região de Central de Madri, como Hotel 3 estrela, se destaca pela excelente posição notadamente para uso do Metro. Para se conhecer a cidade via Metro, a malha permite ir praticamente para todos os recantos turísticos de Madri. O Prédio é de construção não muito nova mas bem conservado. O destaque está para o café da manhã , a varição é grande no tocante a frutas, tortas, doces, café, chás. e um salão grande e praticamente sem fila de espera. Muito bem frequentado por turistas de vários países. Ivo Gonzaga da Silva”

“I would like to give a better rating, but for me the cons outweigh the pros.I would not recommend this hotel to anyone with respiratory sensitivities / allergies, the elderly, or handicapped.The lobby has a heavy smell of smoke, which they attempt to cover with a synthetic air "freshener" so strong that it was extremely difficult to breath. I was unable to sleep without antihistamines and corticosteroid nasal spray.We are staying there as they were gradually changing all of the room locks from keys to RFID tags, and one afternoon came back to our room with a new lock without prior notice. We had to go back down to the front desk to have the key replaced. A few people in our group had the locks changed while the "do not disturb" sign was hanging. It is rather unprofessional that they couldn't wait until between bookings, or at least warn us in advance.For anyone with mobility issues, there are elevators, but as far as I can tell there are no completely stairs-free ways to get anywhere in the hotel and the bathrooms are not designed to be the easiest to get in and out of,especially when wet.However, the location is very good, the air conditioning works well, and the furnishings are fairly nice. A great choice if you are an able bodied chain smoker or aspire to be one. Also great if you enjoy using air freshener sprays like an inhaler.”