“Gorgeous hotel, friendly staff. Room a little dated however it was so clean it didn't matter. We stayed as a family of 3 and I would say that the 3rd bed was a bit squashed in and made it difficult to get to the wardrobe but we didn't spend a large amount of time in the room. The hotel offers a little shuttle service which is great as it is a little far out and taxis difficult to get (didn't see any buses either). The beach at Puerto Alcudia is really nice. The pools are lovely (deep) and the views are stunning. The food was good during our stay and the staff all friendly. The snack bar is basic for all inclusive but it was all we needed. I would stay here again but only if I was going for 5 days just because of the distance between the hotel and Puerto Alcudia.”

“I don’t want to be this person, but there’s not much positive to say about the hotel. Here are some good things: - the breakfasts are tasty. We were there late September/early October and I got the impression the selection got worse in October. - the staff. Everyone (except the bald older man) at the reception was so nice and extremely helpful - the location. It is peaceful and a lot of lovely spots in a walking distance from a hotel. So, that’s it. Let’s start with the rooms. No idea why this was marked as 4 stars. Maybe 30-40 years ago. It’s now a strong 2 star hotel, not more than that. The beds are probably one of the worst beds I’ve slept on my entire life. I was waking up with a backache every single morning. Our room was clean and functioning though, I’ve heard that wasn’t the case for everyone. The buffet. Well, let’s just say the food’s quality wasn’t great. I was expecting something a lot better than a cauliflower with cheese and totally dried and gummy chicken skewer. The desserts were quite good though. The reception man. The last night we were trying to go to sleep early, as we had to wake up around 6 am to leave, by early I mean 11:30 pm. The people next to us were really, really loud, playing music, yelling and laughing loudly. I asked the reception man nicely to contact them and ask them to be a bit more quiet as we are trying to sleep. He said he’ll pay them a visit but for the next 40 minutes there was no reaction whatsoever. My husband came down to ask him again and he was clearly annoyed by the request, acted arrogantly and finally called the loud room but his attitude was horrible. Really rude man so when you’re there try to talk to someone else. So, yes, the breakfasts are not bad. However, staying in the noise topic, you can get a migraine from being there for too long. And I’m not talking about the people in the cafeteria. I’m talking about staff handling the dishes. There is a constant loud noise of glasses and plates hitting each other, shattered glass and them literally throwing the dishes around. I get it, it makes noise, but there is no designated area and the whole scene takes place in the middle of cafeteria. I’m not sure about the peak of the season but when we were there the hotel life was almost non-existent. There were some concerts and a magic show. Last one was an absolute cringe festival tho. The outside pools where pretty much useless. With an outside temperature around 24-27 Celsius degrees the water was freezing cold. The sea was sooo much better and warmer. They should think about heating system for the pools outdoors. To sum things up, I don’t see a single reason to go back there. We had the best time in Mallorca, but probably because we were not spending time in the hotel at all.”