Sonesta Simply Suites Houston W Beltway
4033 W Sam Houston Parkway South, In Houston (Westchase), Houston, TX 77042, United States
Rating
4.2
Price Level
$
Rooms
123
Pets
Yes
20
May
Sonesta Simply Suites Houston W Beltway, Houston
Sonesta Simply Suites Houston W Beltway
Sonesta Simply Suites Houston W Beltway is perfectly located for both business and leisure guests in Houston (TX). Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Sonesta Simply Suites Houston W Beltway. Designed for comfort, selected guestrooms offer non smoking rooms, air conditioning, heating, desk, alarm clock to ensure a restful night. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Sonesta Simply Suites Houston W Beltway.
Price & Availability
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Overall
Excellent
4.2
348 reviews
5
23
4
24
3
15
2
9
1
7
Customers Review
Value 3.8
Location 4.2
Cleanliness 4.4
Comfort 4.3
Neighborhood 4.2
Amenities 4.5
Condition 4.3
Quality 3.5
Recomendation 83.5%
“Location amazing, but the staffing is unacceptable. Being in the hospitality business means you go above and beyond for the paying customer. Upon my recent stay I experienced the exact opposite. The front desk put emphasis on Not being professional. After being told I was expected to leave even though I paid for a weekend stay, I got in touch with the DOS. She explained to me she was no longer affiliated with that particular property but was so glad I called. After explaining she visited the property earlier that week to meet with staff, she advised me it was better to Not get in touch with the manager as I would get nowhere. Whenever employees are not well trained and professional, usually management is not far behind. She then gave me a number to get in touch with corporate, offered me to stay at one of the properties she was in charge of and apologized on their behalf several times. I will further pursue corporate to make sure action is taken.”
— Gigi Domino
“Está bueno para una noche”
— Theknow 0
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