Cute resort, but amenities only open certain days & limited (paddle boats & canoes: thurs- sat.... horses: only 3 riders can go). Also be sure to get groceries in Ottawa. There's only a gas station shop if not and it closes at 7pm daily. Also, lots of bugs/spiders.

I was thoroughly impressed with this resort, especially given that my expectations were fairly low and we chose this mainly for convenience and location near the fox hollow river rafting. Beautiful views, clean and friendly staff

Great place to work and glad to be part of the team..... I love that they are paying all their staff while stuck at home during this pandemic.

This was our second time at Fox River. Our first time was in the villas, which are outdated and in need of a major overhaul. This time we were in the Presidential units, which are really nice. A few Pros and Cons Pros: Staff is really good. Pleasant, cooperative and responsive. Location is generally good. Starved Rock and other states parks are about 30 minutes away. Ottawa is about 15 minutes or so away. Not much there, but accessible to stores, etc. Onsite rec areas are generally nice. Pools are large. Indoor pool area needs some TLC. The Par 3 golf course is surprisingly nice. Some holes need some work, but overall, it’s a challenging little course with outstanding greens. Cons Furnishings: Old and tired. They need upgrading. One of the sofas in our unit was ripped across the top. This is also true of the patio/balcony furniture. Our table was so wobbly we thought it was going to collapse. Location: Yes, it can be a con if you’re looking for a variety of dining or kids’ activities. But it’s not a major drawback. Interior Housekeeping: Attention to detail is needed here. While the units are generally clean, it’s a bit unsettling to find trash behind and under furniture. Nothing major, but something the staff should be more vigilant about. Exterior Housekeeping: Biggest area for improvement. Cobwebs, leaves and other debris are common. Not a lot of effort to sweep the exterior areas on a weekly basis. Clearly, they’re not checked as spilled ice cream on a railing near our unit went unnoticed for days, which attracted ants. Communications: It would be nice if they let guests, especially those whose units have a patio, when they’re doing landscape maintenance. We were sitting on our patio having wine late one afternoon. Before long, a guy with a power fertilizing unit came by which resulted in fertilizer being tossed all over the patio. Other tips: Avoid the visit to the preview center. If you are a member, the cost of upgrades is obscene and the “one-hour” presentation turns into 90 minutes, if not longer. If you’re not a member, it may be worth looking into as the program can work out well. Be aware, however, that a lot of what they show is not available at Fox River or many other resorts. The Vacation Club can become a cash cow.

My grandsons had a wonderful time. They kept saying "I love you Grandma!"

Great place to spend time with the family. Relaxing and very pretty resort. Golf and mini golf are free! Activity center has all sorts of games and movies to rent. Our kids look forward to ice...

We stayed in a 2 bedroom at the end of August 2020. The beds were comfortable. We played golf. The 9 hole course was very challenging for a novice, with water obstacles and tree obstacles. The...

Resort is about 20 miles from grocery/restaurants/amusements - plan ahead. The Norway store is mostly convenience items. Francesca Pizza was tasty and so was Uncle Wong's in Marseilles - both take...

We are HICV owners declined update/sales pitch. Stayed in building 22 which contains studios which are essentially just hotel rooms with kitchen. At first was in room with 2 queens but had requested...

Really like the Fox River Resort, especially the large Presidential 2 BR Suites. Everything that you need. Only 1 eatery - the GRILL which was o.k. LOVE the large and covered pool and the Staff...

We were unexpectedly upgraded to one of Fox River's best 6/6 units. The unit was very attractive, and a very pleasant place to stay. With one small exception the unit was nicely cleaned. The grounds...

The staff at this resort exceeded my expectations and really made this getaway enjoyable…The rooms were clean and well stocked with everything you need for a week stay and the staff answered any...

Make sure you call the hotel first and ask if the water park is open before you drive all the way there. During our stay there we were going to take our 3 boys but the water park was closed due to...

Great place and nearest location to Chicago city and Premium Outlets. To have amenities for cooking is great ideas before check-in. Need car to explore the surrounding area. If you family has babies...