Hotel com café da manhã. Aconchegante.

Hotel muito bom, ótima estrutura. Nossa hospedagem não incluía o café da manhã. Excelente localização, tem lavanderia com valor acessível. A cidade é encantadora!!!

I’m a spire member for IHG, I spend a lot of time out of town for work. When walking into the hotel, I was very impressed nicely modeled the front desk was under whelming as I had to wait five minutes for someone to show up. When they did show up he then stated he needed to go get someone to do it. So I waited some more… as a spire member I am supposed to be upgraded, which they upgraded me to a junior suite. I was excited to get to the room and see what was in store, we got to the room…. And holy god looks like the blew the whole Reno budget on the lobby. The junior suite had a king bed which was nice the couch looked like it was probably ten years old. TV was a nice Samsung, the bathroom was lack luster. Standard but old and dated and the vent was hanging from a wire when we first got there. So had to call maintenance to come repair it. When my wife called down to the front desk and and also to house keeping to get extra towels, both failed to answer the phones. She walked down and the gentlemen behind the desk was shoveling French fries into his face as he asked what she need help with. Very unprofessional, I understand everyone needs to eat, however not behind the front desk. All in all I would have given it a two star rating but the lobby saved them.

Eu declarei aqui por uma noite no meu caminho de volta para a Carolina do Sul de Orlando. É um hotel limpo e acolhedor em uma excelente localização na antiga área da cidade de St. Augustine. O lobby tem alguns sofás confortáveis ​​com TVs, e há um restaurante de frutos do mar com bar ao lado do lobby. Eu gostei do benefício membro da IHG de uma bebida livre no bar. O quarto era espaçoso, com uma cama confortável e banheiro moderno. O estacionamento era gratuito e abundante. Todos em todos, um ótimo hotel em uma localização.

I stated here for a night on my way back to South Carolina from Orlando. It's a clean, cozy hotel in a great location in the Old Town area of St. Augustine. The lobby has a couple comfy couches with TVs, and there's a seafood restaurant with bar next to the lobby. I enjoyed the IHG member benefit of a free drink at the bar. The room was spacious, with a comfy bed and modern bathroom. Parking was free and plentiful. All in all, a great hotel in a neat location.

O hotel está localizado perfeitamente para atrações. A uma curta distância do centro da cidade e restaurantes em toda a área. Seguro e limpo.O pequeno-almoço não estava incluído, mas no átrio existe um restaurante que serve pequenos-almoços e jantares e um bar. Poll, jacuzzi e animais de estimação são bem-vindos por uma taxa.Por que 4 pontos na sala? Até mesmo fazer uma grande limpeza. Preciso de atualizações no banheiro e não gosto de tapetes. Eu uso meu Lysol em todos os cômodos e verifico os colchões. Sei que sou um pouco maluco, mas vírus, covi etc são uma preocupação. Notou que 90% não usam máscara facial em Santo Agostinho. Algum turista e eu, sim, usamos.🤦 Estava cheio de gente, mas aproveitamos os 3 dias de viagem com muito para ver e saborear a comida👏👏

The hotel is located just perfect to attractions. Walking distance to downtown and restaurants all over the area. Safe and clean.breakfast was not included but a at the lobby is a restaurant offering breakfast and dinner and bar. Poll and jacuzzi and pets are welcome for a fee. Why 4 points on room? Even do was big a clean. Need updates on bathroom and I don't like carpets. I use my Lysol on all room and check mattresses.I know I am little crazy but virus, covi etc is a concern. Noticed 90% do not use face mask in St Agustin. Some tourist and me yes we use it.🤦 Was full of people but we enjoyed the 3 days trip with a lot to see and enjoy food👏👏

Nice stay, clean and a bit out of the old city "zoo" hotels where there's always people. Quiet, roomy, helpful staff. Would give it 5 but the elevator was bumpy ride and the drawers in the dresser smelled funny but I did not use them.

Stayed here on 11/11/21. This place seems like an older HI than I am used to staying. The check-in area seemed nice and renovated. The rooms were not! The interior of our room seemed old and outdated. The water pressure in the bathroom was seriously a joke. Also, there was no breakfast included with the room rate. Apparently when you have a restaurant inside they don’t want to give food away for free. I don’t even recall seeing an area where they give you coffee. This may be the norm for downtown St Augustine but I still didn’t like it.

La mejor experiencia fue en el desayuno, excelente atención por parte del personal...ya esta como falta de mantenimiento en algunas areas. Pero siempre su calidad en otros aspectos hace que estos detalles pasen desapercibidos

El cuarto está cómodo, pero encontré algunos lugares sucios, y además te dicen que el desayuno es gratis, pero si lo cobran.

Mi nombre es Mariana Rivera y nosotros con mi familia comimos 2 habitaciones en este hotel por 3 noches , las habitaciones eran iguales y una nos costó 786$ y la otra 865$ Siendo que eran exactamente las mismas, precios exorbitantes! Jamás entendimos Porke la diferencia del precio . Insistían diciendo una de ella era más amplia y tenía un cauch más pero NO ambas eran exactamente idénticas, ahora la peor parte, pague porecio con desayuno incluido, nos dieron un papel diciendo que podíamos ordenar lo k quisiéramos noche anterior y demás en recepción para al día sgt bajar y recojer lo cual hicimos pero jamás ni se n el papel k nos dieron ni la persona del frente explico k solo podías escojer una sola cosa, nos cobraron por habitación 60$ mas 120$ extras por el desayuno k yendo a Denny’s me salía mucho más barato..cuando reclamamos al restaurante nos dieron la razón Porke jamás había explicaron tan importante detalle además k ese sistema no funciona, terminas comiendo mal y todo frío.. la comida horrible! Y todos los días exactamente lo mismo.. para el precio la verdad k muy decepcionante! El restaurante cierran temprano para cena , nos pedimos algo de afuera y quisimos usar las mesas del restaurante y nos dijeron k no se podía usar, fuimos a la piscina y no habían toallas limpias para usar, la ubicación de e buena pero no vale la pena !! No volveríamos la verdad ni pagados , cera de todas las atracciones más importantes hay lugares mucho más económico a lado de restaurants todo el tiempo disponibles , no me parece justo pagar por cosas que en realidad no dan y el extra costo de las habitaciones no tienen sentido .. solo en hospedaje son más de 1500$ Por 3 noches??? Lo que es una renta en Miami!!! No lo recomiendo

Mal muy mal, cuando llegamos había una sola persona que nos dijo que estaba haciendo la lavandería y atención al huésped y check inn, después de 1 hora cuando nos tocó atención nos dijo que las habitaciones que habíamos reservado no estaban Disponibles y que sólo tenían unas más pequeñas ya eran las 2:00am así que no podemos hacer otra cosa que tomarlas, cuando llegamos a las habitacionesno tenían Cobertor lo pedimos pero nunca llegaron. Fatal atención no recomiendo ir.

We stopped here on our way south. The entire hotel has been very recently renovated. Lobby, rooms, dining room all extremely clean. Beds very comfortable. Staff in hotel and restaurant went out of...

I can't say anything good about this hotel and I really tried. The heater/air conditioner was like an airplane taking off every time it started so sleep was impossible. This bed was as hard as cement...

Unresolved problems: 1 - Safe is mounted on the closed floor, have to laydown to read instructions. 2 - Upon arrival safe was locked by some past resident, never got service to unlock. 3 - Internet...