“Amei, amei, amei, td excelente localização, simpatia, beleza, higiene, serviço mto mto bom, bom ambiente”

“We have always had good experiences staying at Melia hotels but I felt this trip deserved a special mention not just because anyone contemplating a holiday but unsure because of covid should definitely go, relax, and get away from it all but mostly because the staff and whole holiday deserve a mention. It was so good to be away and in a lovely haven away from all the current madness. Being there it was impossible to worry or even think about the news, amber +, or anything other than which cocktail to choose and where to go to dinner. Main reason for the review is the staff, they could not have been more helpful or kind to us. Maria and Paul at reception went out of their way to help us when we needed on many occasion for which we are truly grateful and all the team were great throughout our stay. Our son was too young for the kids club with covid measures however the kids club team (I'm sorry I'm so bad with names!) were so welcoming to him for the family events and any time they saw him or were with him, they went above and beyond in letting him join in where possible. He loved every second he could spend with them and wished he could go to the club with the older children. They are so great with kids and were always happy, friendly and energetic, even in the heat and working very long days. The disco nights will be a fond memory for me forever, my son still sings chuchuwa and the hokey cokey everywhere. Ha. Also last special mention to the gym instructors, great classes and so friendly, Remi?¿ (i think she was called) and a guy I always forgot to ask his name, always saved me a space and were amazing!! I definitely wish I had them here, SUP pilates is so lovely. Classes can get busy but if so they offer additional classes which is great! Their days are full on but they were always happy and gave their all. I hope they have a great season and people take the chance, it is worth all the tests! Also talking of tests, you can book and have the return to uk test in the hotel. So easy! Hotel in general was lovely, adults only pool for those who want it with music and close to the bar. All other pools and amenities great, sauna was shut because covid but gym was open and had good range of equipment for a holiday workout. Regular sanitising and extra covid measures were in place but it wasn't imposing and it felt so nice to feel away from the madness of the last year. We had a suite and level access, we were able to check in early and check out super late. The room was lovely, the bath with a view is a lovely addition. We will definitely do the level in the future, to have cold and hot drinks available all day is great especially with a child and the 'snacks' are much more than that. Cakes, sweets, pastries and then a cocktail hour with 'tapas' style nibbles.”