Phone Number 2136244818
Quality Inn
100 Essex Rd., Near Ferry Landing State Park, Old Saybrook, CT 06475, United States
Rating
3.7
Price Level
$$
Rooms
120
Pets
No
19
May

Quality Inn, Old Saybrook

Quality Inn

Quality Inn Old Saybrook is located 900 metres from the US Coast Guard Auxiliary. It offers its guests daily hot breakfast featuring eggs meat yogurt fresh fruit cereal and hot waffles. In addition to standard amenities some rooms come equipped with refrigerators and microwaves. Some rooms feature whirlpool bathtubs. Laundry facilities are located on the property for guest convenience. The Quality Inn Old Saybrook is a 100% Non-Smoking Hotel. Hotel amenities and features include free wireless high-speed Internet access free local calls free weekday newspaper a fitness centre and an indoor heated saltwater pool. Business travelers will appreciate conveniences like access to copy and fax services. There are meeting rooms available to accommodate most events and business functions. Quality Inn Old Saybrook is located 11.4 km from the Knollwood beach area. Mohegan Sun Casino is 37.9 km from the property. Downtown Old Saybrook is 8.1 km away while driving.

Quality Inn

Price & Availability

Overall

Good
3.7
616 reviews
5
130
4
100
3
57
2
28
1
30

Customers Review

Value 3.5
Location 3.8
Cleanliness 3.9
Comfort 3.8
Neighborhood 3.8
Amenities 3.7
Condition 3.5
Quality 3.6
Recomendation 80.3%
“Negativo: cheiro de mofo no lobby quando chegamos para o check-in. Era representativo do resto do edifício. Houve algumas atualizações, mas os tapetes e móveis não estavam entre eles. Nosso AC era muito alto o suficiente para impedir o sono, seja alto ou baixo. O sistema de aquecimento/ar estava muito desatualizado e também tinha um odor durante a execução. Nossa tela de TV foi baleada. O som funcionou, mas a tela não pôde ser decifrada. Lixo nas instalações do lado de fora da porta de saída que estava presente nas duas noites de nossa estadia. Café-da-manhã foi o pior entre os lugares Choice Hotels Brand que ficamos. Nenhuma recuperação de serviço oferecida, embora não sejamos do tipo que se preocupam ou perguntam.Positivo: Funcionários simpáticos e prestativos. Os lençóis e os banheiros estavam limpos. A área da piscina parecia agradável e se abriu para um pátio externo.Conclusão: Nós não ficaríamos novamente, infelizmente. Teremos que procurar um novo lugar para ficar ao visitar a área.”
— Nicole Ross
“Fall 2021 We have stayed at Quality Inns around the nation and this one is the worst of the lot. Overall, the hotel is old and in desperate need of a major upgrade. An older building is acceptable if properly maintained and above all kept clean. Think of all the iconic hotels around the world. Unfortunately, this Quality Inn was not clean. Common areas like the lobby were fine but the elevators were filthy and the hallways often had trash sitting unattended. The front desk staff seemed indifferent, and lazy and there was an older blond woman (Kathy) who was just plain rude. Each time I passed her by, not once did she bother to look up, greet me or show even a scintilla of interest. She should instead be working in front on a computer in the basement. Breakfast consisted of the lowest quality food possible. There was inedible, industrial grade instant eggs, cheap cereals and other assorted junk. Yes, the breakfast is free but for what the rooms now cost, the meal is decidedly Not free. For breakfast, go instead to the “Tea Kettle” in town for a great experience. Our room appeared clean however, the shower drain was clogged with hair and would not drain properly and the sink also drained very slowly. Our TV had static on all channels (like an old antennae). We called the front desk and were told that maintenance would get right on it. It was never fixed. We finally gave up and spent the evenings reading. This hotel is a one star thinking it’s a four star. As of this writing, this Quality Inn expects 219 per night. Save your hard earned money and stay at a real four star hotel. This one is a loser.”
— tippity feline