Sun Palace
Blvd Kukulcan Km 20, In Cancun (Zona Hotelera), Cancun, 77500, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
247
Pets
No
from R$ 23,291.04
24
May
Sun Palace, Cancun
Price & Availability
Select your room
Superior Deluxe Room (Ocean View) ·
All Inclusive
Superior Deluxe King Room (Ocean View) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Superior Deluxe Room (Ocean View) ·
All Inclusive 3
Non Refundable
Superior Deluxe King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Standard Room (Ocean View) ·
All Inclusive
15% discount
Non Refundable
Superior Deluxe Double Room ·
All Inclusive · Double
Non Refundable
Superior King Room (Ocean View) ·
All Inclusive · King
15% discount
Non Refundable
Superior Deluxe Room (Sea View) ·
All Inclusive
Non Refundable
Standard Double Room ·
All Inclusive · Double
Junior Suite (Ocean View) ·
All Inclusive
Superior Junior Suite (Ocean View) ·
All Inclusive
Non Refundable
Superior Junior King Suite (Ocean View) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Superior Junior 2 Double Suite (Ocean View) ·
All Inclusive · 2 Double Beds
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Non Refundable
Superior Junior Suite (Ocean View) ·
All Inclusive 3
Non Refundable
Superior Deluxe Double Room ·
All Inclusive 3 · Double
Non Refundable
Honeymoon Room ·
All Inclusive
Superior Junior King Suite (Ocean View) ·
All-inclusive (food/beverages/snacks)
Superior Junior 2 Double Suite (Ocean View) ·
All-inclusive (food/beverages/snacks)
Honeymoon Superior Suite ·
All Inclusive
Non Refundable
Honeymoon Superior King Suite (Ocean View) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Honeymoon Superior Suite ·
All Inclusive 3
Non Refundable
Honeymoon Superior King Suite (Ocean View) ·
All-inclusive (food/beverages/snacks)
Governor Suite ·
All Inclusive
Governor Superior Room ·
All Inclusive
Non Refundable
Governor Superior King Suite (Limited Ocean View) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Governor Superior Suite ·
All Inclusive 3
Non Refundable
Governor Superior Suite ·
All Inclusive
Non Refundable
Governor Superior King Suite (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Superior Suite (Sea View) ·
All Inclusive
Non Refundable
2 Bedroom Presidential Suite ·
All Inclusive
2 Bedroom Presidential Superior Residence ·
All Inclusive
Non Refundable
2 Bedroom Presidential Superior Suite (Ocean View) ·
All Inclusive · 2 King Beds
Book now and save
Non Refundable
2 Bedroom Presidential Superior Suite ·
All Inclusive
Non Refundable
2 Bedroom Presidential Superior Suite ·
All Inclusive 3
Non Refundable
2 Bedroom Presidential Superior 2 King Suite (Ocean View) ·
All-inclusive (food/beverages/snacks)
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
987 reviews
5
7026
4
1417
3
413
2
122
1
75
Customers Review
Value 4.5
Location 4.4
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.4
Amenities 4.3
Condition 4.5
Recomendation 86.4%
“Excellent Resort. Best staff in the world, all so friendly, happy, and committed to their work! We have been to Cancun 8 times, 6 different resorts and this was our favorite. Our room was always so clean with fantastic housekeeping - always so happy. The entire resort is up to date and extremely clean.
Every single staff we encountered were so nice, always giving 100% to our happiness. Would like to single out a few..
The front desk staff were so nice and ready for anything we needed. Silvio pool side staff was always tracking us down to make sure we had everything we needed. He was so thorough and incredibly hard working. Brandon at the coffee shop went above and beyond for us making my own custom coffee drink and even running to the restaurant for extra supplies for us frequently. Jorge was a fantastic waiter each morning at breakfast and was always so polite, friendly, and by the second day remembered our preferences. Ingracio and Carlos were extremely friendly and committed to our pool side service. Gabriella gave the best massage I've ever had.
The entertainment staff were so much fun. The most entertainment we've had at a resort and they really went overboard to make sure we had a great time each day at the pool.
The Thai restaurant was the best, our waiter was excellent and the young woman who managed the restaurant frequently stopped to make sure we were satisfied. The Italian restaurant was great, the service was fantastic, and the piano player was awesome. Even the towel staff were so nice and happy each day as we got our beach towels.
Breakfast was great, the woman making omelets and other staff were all so nice. The steak house, pool side lunch, and ala cart lunch spot were not good - but the staff at all were incredible.. Eventually found out that the coffee shop had sandwiches that Brandon made us for lunch which were perfect to take to the pool area each day.
Cancun is the best! Will be back next year, and the years' following.”
— 2bschlie
“Everything was amazing! All the staff there were super nice and they work so hard! The food, the service, the room, the beach and the lifeguard. I love the romantic dinner on the beach with all those newly hatched baby sea turtles crawling around my feet. It was such a pleasant surprise! We just carried them to the water so they can start their journey in the ocean. I love the breakfast, room service, the Italian restaurant the most. Bumble bee was the best drink I had there. Soo good! Oh! And the Mayan coffee at the Mexican restaurant was fun to watch!
The only thing not so good was that the jacuzzi tub was in the balcony which we didn't use. Other than that, it's perfect!”
— Sylvia Lee
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