Experience Luxury at Hotel Madrid Airport Suites Affiliated by Meliá in Madrid

Elizabeth Ogle

Nov 21, 2021

2

The staff was nice but it's unacceptable to not pick up your phone for over 3 hours when you have international travelers. I called over 14 times because the shuttle did not show up for over an hour. That's part of why I booked the hotel and paid. I sat on hold until I was hung up on each time. I understand that there are flight cancellations and you guys may be understaffed but to hang up on a client repeatedly without explanation is a corporate and management decision I find irresponsible.

Paolo Rossini

Nov 13, 2021

4

Close to the airport, good restaurants and service. The rooms are large enough a d very quiet

Leidy Garcia

Sep 23, 2021

5

Liked it, had a very pleasant stay in here! Food and service was excellent. Rooms were very clean! The only thing I would say is there is no way to get a charger around here without leaving the building. The problem is that in USA we use different outlets! But other than that is a great stay for sure.

Charlie Man

Aug 17, 2021

4

Clean, decent prices good location. Staff could be a lite more polite and helpful. When asked questions they were not the nicest or eager to help

Joseph DeMarco

Jun 30, 2021

5

June 2021, post-Covid reopening. 2 New Yorkers unexpectedly stuck in Madrid overnight and we ended up at the Tryp Airport hotel, and we were pleasantly surprised. The suites were pretty large and everything seemed clean and well maintained. The front and dining staff were all very friendly and spoke English well. The buffet dinner and breakfast were both very tasty and had a nice variety, both far exceeded American hotel standards. The lobby seating, outdoor seating, and pool spaces were all nice and could accommodate a large group. The have a airport shuttle or it’s a 15 min taxi, and they held our bags for free. The whole staff was really great and we felt well taken care of. No it’s not the Four Seasons but it is a very good airport hotel.

E9122BYdavidm

Horrible experience

1

Many bad things to report about this hotel, where to start is the problem. Was placed in detention here for approx 12 hours between flights after a technical issue. The location is in an industrial...

PhilSpivey

Avoid at all costs

2

This is not a âhotelâ I would have stayed by choice, we were put here due to a flight problem. The public areas are decent enough but the rooms are awful. We were given a âsuiteâ as there were 3 of...

dialvarela

Quick stay

4

Quick stop here. My flight was changed so the airline got a room here. It was nice. Really big hotel. The dinner was buffet style was fine. The breakfast was buffet style also and was good. The room...

Hotel Madrid Airport Suites, Affiliated by Meliá, Madrid

Hotel Madrid Airport Suites, Affiliated by Meliá

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