City Express Plus Cancún Aeropuerto Riviera
Carretera Federal Cancun - Puerto Morelos Km. 21 Supermanzana 47 Manzana 1 Lote 1-22 Municipio Benito Juarez, Near Xoximilco, Cancun, 77506, Mexico
Rating
4.2
Price Level
$$
غرف
122
Pets
No
25
May
City Express Plus Cancún Aeropuerto Riviera, Cancun
Price & Availability
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Overall
Excellent
4.2
371 reviews
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Customers Review
Cleanliness 4.5
Comfort 4.4
Neighborhood 3.8
Amenities 4.1
Condition 4.4
Recomendation 100%
“My husband and I arrived to Cancun December 5th and unfortunately I tested positive for Covid upon arriving. So I already had it before coming to Mexico. The original resort we were supposed to stay at, sent us to this dirty hotel. Their service is horrible! I would call downstairs as we needed medicine for our covid symptoms and they would never answer their phone. We needed to contact a pharmacy as they would not let us leave our room. They could care less if you were dying from covid. We were in room 418, so anyone on the fourth floor was put in danger of contacting covid. Food was disgusting, the bathroom and hallways had a foul smell. It smelled like a sewer! Worst place ever! Staff was horrible! Worst experience of my life!”
— Jrod 4 God
“Es el hotel más sucio que he conocido!!! Ni que decirse del check in; nosotros al llegar noche (porque el servicio de transporte del hotel tardó casí una hora en recogernos) queriamos solo dormir y nos registraron en el mostrador, nos pidieron copias de nuestra identificación y nos pasaron a otro efificio para seguir registrandonos ¡me sentí muy mal! y frustada, porque lo único que quería era descansar. Después de todo ese tiempo y al llegar a la habitación me encuentro con un piso mega sucio se me pegaban los zapatos en cada paso que daba, de verdad que me dió mucho asco ¿no hay quién supervise al personal de limpieza? Y si piensan que van a recibir un buen desayuno ¡olvidenlo! Porque lo único que incluye es pan de caja, cafe, leche, fruta y cereales; si quieren chilaquiles, huevos, etc. lo tendran que pagar por separado.”
— Corina Mendoza
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