City Express Plus Cancún Aeropuerto Riviera
Carretera Federal Cancun - Puerto Morelos Km. 21 Supermanzana 47 Manzana 1 Lote 1-22 Municipio Benito Juarez, Near Xoximilco, Cancun, 77506, Mexico
Rating
4.2
Price Level
$$
Chambre(s)
122
Pets
Non
25
mai
City Express Plus Cancún Aeropuerto Riviera, Cancun
Prix et disponibilité
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Overall
Excellent
4.2
371 reviews
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Customers Review
Cleanliness 4.5
Comfort 4.4
Neighborhood 3.8
Amenities 4.1
Condition 4.4
Recomendation 100%
“The only reason why we picked this hotel was that our flight to Cancun was at 21.30 and we knew we would need transfer from the airport. This was the place that offered it so we chose it. What a mistake that was. I wrote to them four times- nobody replied. When we arrived I called them 5 times and nobody answered. Nobody was waiting for us, so we were all alone in Mexico, with a tone of strangers proposing transportation. We chose the official taxi which costs 68 USD!!! When we arrived at the hotel, I informed the staff that I want to pay 68 USD less - the exact amount that should be included in the price I pay for the hotel. Instead I received 8 dollars discount and they said that transfer is a courtesy, whatever that means. Oh and they do not speak English. So if you care only for the transfer, I suggest choosing another options.”
— Krzysztof Denisiuk
“La peor experiencia en un hotel en mucho tiempo.Escogimos este hotel por estar cerca del aeropuerto y para pasar solo una noche. Al llegar el personal que nos atendió tenía una actitud extraña, quizás tenía sueño o no estaba de buen humor. La habitación a primera vista parecía buena pero costaba respirar de la peste a humedad que había. Para colmo la ventana no se puede abrir por lo que no se puede ventilar. Se supone que el desayuno está incluido pero cuando llegas te dicen que solo se incluye desayuno americano, el resto hay que pagarlo. Lo que ofrecen es un zumo rancio de naranja, unas tostadas con mantequilla, cereales y poco más. Mala pinta. Teníamos otra reserva de otra noche para el último día antes de volar de regreso a España y la hemos cancelado, ni regalado vuelvo a ese hotel”
— Daniel Pedro García Jerez
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